- Remove Cisco Web Security Mac
- Uninstall Cisco Anyconnect Client
- Uninstall Cisco Web Security Mac Download
- Uninstall Cisco Web Security Macbook
'Cisco Webex' email scam removal guide
What is the 'Cisco Webex' scam email?
'Cisco Webex' is an email phishing scam. These messages claim to be official mail from the Cisco Webex Team, stating that issues have been detected with recipients' Webex Mettings SSL certificates. Therefore, their accounts must apparently be verified. Cisco Webex is a legitimate company, developing web conferencing and videoconferencing software. While the scam emails closely mimic the graphic design and formatting of genuine Cisco Webex Team messages, they are bogus. If recipients attempt to log-in via the link presented in the fake email (to rectify the nonexistent problems), they are redirected to a phishing website, which appears identical to the legitimate Webex Meetings log-in page. Note that there has been an increase in scams/infections targeting Cisco Webex services/products.
The scam emails entitled 'Important: Webex Mettings SSL certificate error. Verify your account.' are virtually identical to legitimate SSL certificate error notifications sent by Cisco Webex. The message content is virtually identical to the genuine email and begins by alerting the recipient that, if they have already installed a certificate, importing a new one will rewrite the original. The message goes on to state that the user cannot start or join meetings, as the system cannot validate the security certificate of their Webex site. This type of error can occur due to inability to access the digital signature site. This can be caused by the user's firewall restricting external access to a revocation server or due to a network connectivity issue. Therefore, the recipient's account has apparently been blocked by their site administrator and they need to verify this to regain access. The email urges the user to log-in and unlock the account. These scam emails are in no way connected to the legitimate Cisco Webex company and the link presented in these messages redirects to a phishing website. The fake web page mimics the appearance of the official Webex Meetings log-in page and even the URL closely resembles it, however, rather than accessing their accounts through the site, users unintentionally expose their Webex account log-ins and passwords to the scammers responsible. If attempts to access an account through the phishing website have already been made, you are strongly advised to immediately change the password. Furthermore, you are advised to contact the genuine Cisco Webex support team to find a solution.
| Name | Cisco Webex Email Scam |
| Threat Type | Phishing, Scam, Social Engineering, Fraud. |
| Fake Claim | Emails notifies of a Webex Mettings SSL certificate error and urges recipients to verify their accounts. |
| Disguise | Emails are disguised as official mail from Cisco Webex. |
| Related Domains | app-login-webex[.]com |
| Symptoms | Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer. |
| Distribution methods | Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains. |
| Damage | Loss of sensitive private information, monetary loss, identity theft. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes. |
Omni Remover is an expert Mac App Cleaner and Uninstaller software that can completely uninstall Cisco AnyConnect Secure Mobility Client on macOS Catalina and help you clean up all Cisco Anyconnect remnant junk a few clicks.With up to date Cisco products removal guideline, Omni Remover can scan through the macOS file system, clean up all Cisco AnyConnect Secure Mobility Client orphaned junk. Cisco Webex Meetings Scheduler for Microsoft Office 365 makes it easy for you to schedule, start, and join Webex meetings and Personal Room meetings directly from Microsoft Outlook. When it’s time to join, everyone can click the link in the calendar invitation or they can join from a video system or phone. Step 2: Click Uninstall to remove Cisco Any Connect Secure Mobility Client Step 3: Type in your Mac OS administrator Name and Password Uninstall existing version of Cisco AnyConnect Secure Mobility Client is completed. (B) Installation steps for Cisco AnyConnect Secure Mobility Client on Mac OS. Navigate to the following: Mac Hard Drive → Applications → Utilities 2. Start the ‘Terminal’ application. Paste the following command into the Terminal window and hit enter: sudo /opt/cisco-vpnclient/bin/vpnuninstall. Follow the instructions to remove the VPN Client and close the terminal application when it has finished. Zscaler is enabling secure digital transformation by rethinking traditional network security, and empowering enterprises to securely work from anywhere.
Deceptive/Scam emails are distributed via spam campaigns. This term defines a large scale operation, during which such messages are sent by the thousand. The messages are typically presented as 'official', 'urgent', 'important' or otherwise 'priority' mail. These emails might even be disguised as 'legitimate' notifications, alerts, etc. from genuine institutions organizations, companies, service providers and so on. 'Microsoft Email Scam', 'COVID-19 Cases Surpassed 300,000', 'Google Ad Grant' and 'ProtonMail Email Scam' are some examples of phishing spam campaigns, however, other schemes are common as well. For example, those attempting to trick recipients into making monetary transactions (e.g. paying ransoms, fake fees, making donations for nonexistent causes, etc.). Spam campaigns are also used to proliferate Trojans, ransomware and other malware.
How do spam campaigns infect computers?
System are infected through dangerous files distributed via spam campaigns. These files can be attached to the emails or, alternatively, the messages can contain download links of infectious content or links to malicious websites. Infectious files can be in various formats, such as archives (RAR, ZIP, etc.), executables (.exe, .run, etc.), Microsoft Office and PDF documents, JavaScript files, and so on. When they are opened, the infection process is triggered. I.e., the files begin downloading/installing malware. For example, once opened, Microsoft Office docs ask users to enable macro commands (i.e., to enable editing/content). If macros are enabled, the infection starts, however, this process begins automatically when a malicious document is opened in Microsoft Office versions released prior to 2010.
How to avoid installation of malware
To avoid system infections originating from spam campaigns, do not open suspicious or irrelevant emails, especially those with any attachments or links found in within dubious mail, as this can result in a malware infection. Additionally, you are advised to use Microsoft Office versions released after 2010. The newer versions have 'Protected View' mode, which prevents macro commands from being executed immediately after the document is opened. Malicious content is also distributed through untrusted download channels (unofficial and free file-hosting websites, Peer-to-Peer sharing networks and other third party downloaders), illegal activation ('cracking') tools and fake updaters. Therefore, it is important to use official/verified download sources, and activate and update products with tools/functions provided by legitimate developers. To protect system health and user safety, it is crucial to have reputable anti-virus/anti-spyware installed. This software must be kept up to date, used to run regular system scans and to remove all detected/potential threats. If you have already opened malicious attachments, we recommend running a scan with Malwarebytes for Windows to automatically eliminate infiltrated malware.
Text presented in the 'Cisco Webex Email Scam' email message:
Subject: Important: Webex Mettings SSL certificate error. Verify your account.
Important note: If you already have a certificate installed, the system warns you that importing a new certificate will overwrite it.
- Private Key
- Certificate matched to the Private Key
- Intermediate/Chain Cert
You cannot start or join meetings because we cannot validate the security certificate of your Webex site. This error can occur because we cannot access the digital signature site, your firewall has blocked external access to a revocation server, or is a problem connecting to the network.
Verify your Account. Your account is blocked by your site administrator.
Log in sign in and unlock your account.
Delivering the power of collaboration
Cisco WebEx Team
Screenshot of the fake Webex Meetings log-in page used to steal account credentials:
Instant automatic malware removal:Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD MalwarebytesBy downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Malwarebytes. 14 days free trial available.
Quick menu:
- STEP 1. Manual removal of possible malware infections.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Malwarebytes for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in 'Safe Mode with Networking':
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened 'General PC Settings' window, select Advanced startup. Click the 'Restart now' button. Your computer will now restart into the 'Advanced Startup options menu'. Click the 'Troubleshoot' button, and then click the 'Advanced options' button. In the advanced option screen, click 'Startup settings'. Click the 'Restart' button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in 'Safe Mode with Networking':
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click 'Restart' while holding 'Shift' button on your keyboard. In the 'choose an option' window click on the 'Troubleshoot', next select 'Advanced options'. In the advanced options menu select 'Startup Settings' and click on the 'Restart' button. In the following window you should click the 'F5' button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in 'Safe Mode with Networking':
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options. After this procedure, click the 'Refresh' icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose 'Delete'.
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections, we recommend scanning it with Malwarebytes for Windows.
The Cisco VPN Client on Mac OS X systems must be uninstalled by running a script via a terminal window. This may be useful to you, particularly if you now wish to use the built-in VPN client for OSX ( http://www.bol.ucla.edu/services/vpn/pptp/docs/macosx.html ):
Please follow the instructions below:1. Navigate to the following: Mac Hard Drive → Applications → Utilities
2. Start the ‘Terminal’ application.
3. Paste the following command into the Terminal window and hit enter:
sudo /opt/cisco-vpnclient/bin/vpn_uninstall4. Follow the instructions to remove the VPN Client and close the terminal
application when it has finished.
NOTE: You will need have the admin password for your computer in order to run the script.
Remove Cisco Web Security Mac
The above path is incorrect here are the correct instructions from Cisco’s web site;
The VPN Client uninstall script uninstalls any previous command-line or GUI version of the VPN Client from your workstation.
To uninstall the VPN Client for Mac OS X
Uninstall Cisco Anyconnect Client
Step 1 Open a terminal window.
Step 2 Run the following command:
sudo /usr/local/bin/vpn_uninstall
Step 3 Enter your password
Uninstall Cisco Web Security Mac Download
Step 4 You are prompted to remove all profiles and certificates.
Uninstall Cisco Web Security Macbook
If you answer yes, all binaries, startup scripts, certificates, profiles, and any directories that were created during the installation process are removed.
If you answer no, all binaries and startup scripts are removed, but certificates, profiles, and the vpnclient.ini file remain.