Use Neat Without Subscription

This is Neat's newest web app and New Neat Experience. The Neat cloud service allows you to add files – or access files – from anywhere!

Quick guide to getting started with Neat

Neat has an incredibly unique story in the tech space. We began offering a desktop expense tool and became the first vendor to develop a fully integrated software/hardware bundle. Neat software, coupled with the family of Neat Scanners was a first in the industry.

Jun 01, 2016 I for one am unimpressed. I bought the neat scanner for desktop use. Once I'd scanned in hundreds of receipts, an update moved all of my stuff to the cloud. I can't access it anymore unless I buy a subscription. No help whatsoever for NEAT except to send me a 'sync link' that doesn't even correspond to the screen view I'm seeing. If you already using a retired version of Neat, then you can continue using the product as is. Retired versions of Neat do not require a subscription fee for use. Please keep in mind that the retired desktop software is not supported and the installation link for these versions are no longer available. No, however you can continue to use your Neat software without a subscription with your Neat hardware, however it is not designed to work with third-party hardware. To use other manufacturer’s scanners, you must utilize our Cloud software. How do you use a neat portable scanner? Neat Receipts Desktop Scanner –. Option 3: Continue using your Neat Scanner without the Neat Software. We understand that neither of the above options may work for you and so a third option allows you to continue to use your Neat scanner, but without both the retired software and the Cloud. To learn how to use your scanner. Install Neat Scan Utility for the Desktop.

How To Use Neat Without Subscription

Check out our onboarding checklist to help with getting started.

  1. Dashboard
    Your dashboard provides you with updates about Neat and your account. Quickly access items, check your cashflow, or share ideas all from the Dashboard.
  2. Transactions
    Connect your financial accounts and stream in transactions to manage all your financial data in one place.
  3. Reports
    Review and create reports.
  4. File Cabinet
    Create your own folder structure to organize your items in Neat.
  5. Monthly Cash Flow
    Neat’s business health insights will provide you with the data and metrics you need to feel confident about your business – in real-time, on one screen on your Neat dashboard.
  6. Needs Review
    Check your dashboard for recently added items.
  7. Add Item
    Import, createm and check out other ways to add items to Neat.
  8. Settings
    Access various user, account, and billing settings.
  9. Neat Tips
    Check Neat Tips on your dashboard for tips on using Neat.
  10. Quick Links
    Quickly access your various item types from the Quick Links menu on your dashboard.
  11. Release Notes
    See notes on newly added functionality and features in Neat to make the most out of your experience.
  12. Ideas Portal
    Share your thoughts and feedback about Neat and your experience in the Ideas Portal! All changes in Neat are a direct result of customer feedback!
  13. Help & Support
    Quickly access the Neat Help Center articles and walkthroughs or open a case with support.

What are the system requirements for Neat?

Neat is a web-based cloud application that can be accessed using a web browser like Chrome (Recommended), FireFox, and Safari. You must have an active Neat Cloud subscription plan in order to use Neat.

Please Note: For the best experience, we recommend using Chrome.

How do I login and access Neat?

  1. Go to app.neat.com
  2. Enter your existing Neat user name and password credentials.

How do I get my items into Neat?

There are many ways to get items into Neat such as:

  • Snap a picture of your items with the Neat Mobile App.
  • Email items directly to your Neat account using Neat’s Neat Cloud email address feature.
  • Import items from your computer directly into New Neat.
  • Scan items into Neat using the Desktop Scan Utility.

How do I provide feedback on the Neat web app?

Please visit the Neat Ideas Portal to share your ideas and feedback on the Neat web app.

Other FAQs

Settings

Database Management

Integrations

Use Neat Without Subscription

Reporting

Collaborations

Other

Neat Cloud Subscription

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How To Use Neat Without Subscription

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​Neat Scan Utility Install Neat Scan Utility for the Desktop
  • This utility allows you to scan documents into Neat or save them to your local computer (PC/Mac) from a Neat-branded scanner or any TWAIN-compliant scanning device.
  • If you have an existing Neat software subscription, simply login using your Neat credentials and select “Scan to Neat” as your destination. If you do not have an active Neat subscription, you can scan your documents directly to your computer--no subscription required for this functionality.
  • Please Note: (Neat Scanners Only) Mac OS 10.14 Mojave & Mac OS 10.15 Catalina Notice -- Neat Scanner Driver for MacOS (v4.0.1) available here

    Install the Desktop Scan Utility

    1. Your download for this software will automatically begin shortly. Once your download is complete, click on the app to start the installation. You can locate the downloaded file in your downloads folder. If your download does not start automatically, then please click one of the links below:
      MacOS Download
      Windows Download
    2. The installation progress indicator will open.
    3. Installation is complete! Below is the main application screen:

    Whats next?

    View our Neat Desktop Scan Utility FAQ page that will show you around the Scan Utility and answer any questions you may have. Neat Scan Utility FAQ

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